Terms and Conditions

1. About the Service

Vivienne Meade provides personalised one-to-one educational and career guidance consultations for secondary school students, including students in Transition Year, 5th Year and 6th Year. Consultations support students in exploring their interests, strengths and abilities, researching educational and career pathways, and making informed decisions about future options. Sessions take place in a private consultation setting in Castleknock, Dublin 15.

2. Professional Standards

Vivienne Meade is a qualified guidance counsellor and teacher. The service aims to provide professional, impartial and supportive guidance in line with good practice in educational and career guidance. Consultations may include discussion of CAO courses, further education and training pathways, labour market information, and career exploration resources.

3. Appointment Duration

Standard consultations last approximately two hours. The consultation typically includes discussion of the student’s interests, strengths and goals, exploration of educational and career options, and guidance on researching courses and careers. The final 30 minutes of the consultation are normally dedicated to discussing key points and recommendations with the student’s parent(s) or guardian(s).

4. Booking Appointments

All appointments must be booked through the online booking system. Bookings must be made by a parent or legal guardian, as consultations are provided to students under 18 years of age. An appointment is confirmed once the booking has been completed online and full payment has been made through the booking system. A confirmation email will be issued once the booking is complete. By completing a consultation purchase the parent/guardian agrees to receive email and/or phone notifications regarding the booking.

5. Payment

Full payment is required at the time of booking through the online booking platform. Payments are processed securely through the Wix booking system.

6. Cancellation and Rescheduling Policy

If you need to cancel or reschedule an appointment, please provide at least 48 hours’ notice. Appointments cancelled 48 hours or more before the consultation may be rescheduled. Cancellations made at least 48 hours before scheduled service will receive a refund minus a 25 euro administrative fee. Cancellations made less than 48 hours before the scheduled consultation are non-refundable. If a student does not attend the appointment, the consultation fee will not be refunded. If a student arrives late, the consultation will still finish at the originally scheduled time. 

7. Parental Consent

As consultations involve students under the age of 18, bookings must be made by a parent or legal guardian. By booking a consultation, the parent or guardian confirms that they consent to the student participating in the consultation and to the collection of relevant information necessary to provide guidance services.

8. Accuracy of Information

Every effort is made to ensure that information provided during consultations is accurate and up to date. However, course entry requirements, CAO points, programme availability and career opportunities may change. Information provided during consultations should therefore be considered guidance only, and students and parents are encouraged to verify details directly with official sources. While every effort has been made to ensure accuracy Vivienne Meade cannot accept responsibility for errors or omissions. Neither Vivienne Meade nor any third parties who may provide information to Vivienne Meade for dissemination purposes shall have any responsibility for or be liable in respect of the content or the accuracy of the information so provided, or for any errors or omissions therein.

9. Third‑Party Links and External Websites

The website or guidance materials may include links to external websites operated by third parties. These links are provided for information and convenience only. Vivienne Meade has no control over the content, policies or availability of third‑party websites and accepts no responsibility or liability for any information, services or content available on such websites. Users access third‑party websites at their own risk. No information on this website should be construed as a promotion or solicitation for any product or service or for the use of any product or service, which is not authorised, by the applicable laws and regulations of your place of citizenship, domicile or residence.

10. Website Availability

While every effort is made to ensure that the website and online booking system operate reliably, Vivienne Meade does not guarantee that the website or booking platform will always be available or free from interruptions. Access to the website may be temporarily suspended or restricted for maintenance, technical reasons or circumstances beyond control.

11. Limitation of Liability

Educational and career guidance is intended to support students in exploring options and making informed decisions. Vivienne Meade cannot guarantee admission to particular courses, specific educational outcomes or employment opportunities. To the fullest extent permitted by law, Vivienne Meade shall not be liable for any loss, damage or inconvenience arising from reliance on information provided during consultations, through guidance materials, or via the website.

12. Copyright and Intellectual Property

All materials provided during consultations, including worksheets, written guidance notes, documents and website content, are the intellectual property of Vivienne Meade unless otherwise stated. These materials are provided for personal and non-commercial use only and may not be reproduced, distributed or published without prior written permission. You may print or download on any single computer one copy of the contents of these pages for your personal, non-commercial home use. All copyright notices, proprietary notices and disclaimers should also be copied. All rights not expressly granted by us in these TERMS AND CONDITIONS OF USE are hereby reserved.

13. Confidentiality

Information shared during consultations is treated with professional confidentiality. However, confidentiality may be limited where there are concerns regarding the safety or welfare of the student or others, in accordance with safeguarding responsibilities.

14. Changes to Terms

 The information provided on the pages of this website, including these TERMS AND CONDITIONS OF USE may not be up to date and is subject to change and revision by Vivienne Meade from time to time without notification. Any such change or revision shall be made for bona fide operational technical or commercial reasons. You should periodically revisit this Site to review the then current information including these TERMS AND CONDITIONS OF USE as you will be deemed to have accepted any changes if you continue to access this website. The most recent version will apply to all bookings and will be available through the website.

15.In accessing this website, the User accepts that information messages and electronic mail passing over the Internet may not be free from interference by third parties. Consequently, Vivienne Meade cannot guarantee the privacy or confidentiality of any information relating to the User passing over the Internet.